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$50 OFF
Plumbing Repair
Celebrating 50 Years in Business!
Cannot be combined with other offers. Must mention coupon upon booking appointment
Valid
Apr 1, 2026
- Apr 30, 2026
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$50
AC Inspection & Safety Check
Celebrating 50 Years in Business!
Cannot be combined with other offers.
Valid
Apr 1, 2026
- Apr 30, 2026
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Annual Promotion
Up to $2,900 in Energy Rebates and Tax Credits
For eligible systems only. Not valid with any other offer. Valid only at participating locations.
Valid
Apr 1, 2026
- Apr 30, 2026
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Feedback from Our Customers
5.01000 Reviews
D"Would definitely recommend to a friend"
He was efficient, professional, and worked quickly.
Darlene M. Raxter
N"I would definitely use Roland Black again"
They were out in less than 24 hours, explained the cost, time, and what would be involved, and the team was friendly.
Nydia McCrohan
A"HVAC works great and no noise"
They were able to come out very quickly and get everything done.
Aleshia DeWeese
R"Roland Black Has Been My Go-To Company"
They did not have to do that and I would have probably been none the wiser, that is integrity.
Robin Stone
K"Most kind, professional, caring technician"
He is the most kind, professional, caring technician!
Kimm Santa
K"Friendly, Knowledgeable, and Professional"
Everyone that came out was friendly, knowledgeable, and very professional, including the office staff.
Krystal Boukather
J"Courteous and Professional"
Justin was on time, courteous and professional.
Judith Maloney
B"Kellen was very professional"
Kellen was very professional.
Becky Thomas
M"Helpful, Quick, and Clear Service"
Kellen was helpful, quick, and clear in explaining the problem and solution to my system.
Marty Webb
D"Very Pleased with Roland Black HVAC"
He is very thorough and answered our questions.
Diane
K"Roland Black Provided Excellent Service"
I really appreciated their honesty and the fact that they didn’t try to sell me unnecessary services.
Kai Xay
M"Highly Recommend"
Very thorough job, took time to explain to me and great customer service!
Myra Grant
D"Great service and very customer-focused"
Kellen was very professional, courteous, and a confident technician.
Donald Anderson
D"Great Company!"
Been a customer for 20+ years.
DeeLiz Harris
D"A Job Well Done on My New HVAC System"
They came out yesterday and installed my new unit, removed my old unit, and explained everything to us in detail.
Demenia Coleman
J"Professional, Friendly, and Helpful"
Everyone was punctual, knowledgeable, and willing to answer any questions along the way.
James Acton
E"Very prompt and very polite"
Very prompt and very polite.
Eddie Bou
d"A great asset to Roland Black"
The tech that came to my house for my annual maintenance program was awesome.
donald ruthenberg
M"Great customer service and commitment"
Despite snow and freezing temperatures, Clarence stuck with it, kept me informed of progress, and now I have a working heat pump.
Mark Burns
D"Friendly and Professional Service"
Friendly and professional service from booking, dispatch to feedback.
Devan Kruger
R"Great customer service"
Great customer service from the first contact through completion of maintenance on our generator.
Rick Carte
L"Associate Was Friendly and Knowledgeable"
Associate was friendly, courteous, and very knowledgeable.
Lynn
V"Joe is very nice and good."
Joe is very nice and good.
Văn Vũ
W"Very Helpful and Very Nice"
Justin was very helpful, a very nice young man who explained everything to me and checked everything.
Wanda Murchison
n"Very Pleased With the Experience"
Preston did an excellent job—he was professional, knowledgeable, and took the time to explain everything clearly.
nicole cohen
L"They Are On Point"
They are on point.
Lucille Ross
J"This team is awesome"
Quick, efficient, and thorough service.
Jim Morasso
G"Super Company!"
Justin and staff were all great! I will be using them again.
Gloria caldwell
W"Absolutely Awesome Company"
Absolutely awesome company! Cannot say enough good things about this group.
William Stephans
A"He Went Straight to His Work"
Preston called about 15 minutes before his arrival. He finished in about 25 minutes.
Alan
Would definitely recommend to a friend
I appreciate that Clint came over and took a look at some of the concerns that came up on my home inspection and told me what really needed to be done instead of taking advantage of me and charging me for things I don’t need. He was efficient, professional, and worked quickly. Would definitely recommend to a friend.
Darlene M. Raxter
I would definitely use Roland Black again
We called for help with a septic pump malfunction after our long-term provider let us down. They were out in less than 24 hours. They outlined the problem, showed us what was needed, and explained the cost, time, and what would be involved. The work was done on time and left no mess. The team was friendly and explained everything to our satisfaction. I would definitely use Roland Black services again.
Nydia McCrohan
HVAC works great and no noise
I called to have them come out to get the system ready for spring and check out a sound my new unit was making. They were able to come out very quickly and get everything done. HVAC works great and no noise. Clarence was awesome, as always.
Aleshia DeWeese
Roland Black Has Been My Go-To Company
I've been in Gastonia for 26 years. Since I came here, Roland Black has been my go-to company for heating and air.
Recently I had some subfloor and plumbing issues, and my ductwork was left loose. I called Roland Black to see if they would reconnect it, but after talking to Kellen, he told me I should really replace all of it since it was 26 years old at least or older, and I gave them the go-ahead. The next day, Jacob and Nick came out at 9:30 and worked until around 8:30 that night. I looked outside, and they had removed a mountain of old ductwork, which they took with them, and replaced it with the new. I haven't had that kind of airflow since I moved in. The next day, they sent two more guys to inspect the work, but I can't remember their names, and they have to come back to redo a couple small things that they weren't satisfied with. They did not have to do that, and I would have probably been none the wiser; that is integrity.
I watched them grow from a small company into what they are today, and I will use them every time I need someone as long as I'm here.
Robin Stone
Robin Stone
Most kind, professional, caring technician
Kellen Wilbanks has been to my house twice and he is the most kind, professional, caring technician! I hope he always gets sent for our visits!
Kimm Santa
Friendly, Knowledgeable, and Professional
Everyone that came out from the time our unit stopped working to installing the new unit was friendly, knowledgeable, and very professional, including the office staff. I would highly recommend them.
The BouKathers
Krystal Boukather
Courteous and Professional
Justin was on time, courteous and professional. I highly recommend Roland Black!
Judith Maloney
Kellen was very professional
Kellen was very professional. He explained everything well. We look forward to doing business with your company.
Becky Thomas
Helpful, Quick, and Clear Service
Kellen was helpful, quick, and clear in explaining the problem and solution to my system. It took less than an hour to get us up and running.
Marty Webb
Very Pleased with Roland Black HVAC
Joe called ahead of arriving and came on time. He is very thorough and answered our questions. He went above and beyond helping with our ceiling filter. Very pleased with Roland Black HVAC, Joe is great!
Diane
Roland Black Provided Excellent Service
Roland Black Heating and Air provided excellent service. Another company told me my furnace was cracked and needed repairs, but I called Roland for a second opinion and they confirmed there was no crack. I really appreciated their honesty and the fact that they didn’t try to sell me unnecessary services.
Because of that experience, I signed up for their annual maintenance plan and recently had my AC serviced. They were quick, professional, and did a great job getting us ready before the heat arrives. Highly recommend them over some of the bigger companies.
Kai Xay
Highly Recommend
Highly recommend! Very thorough job, took time to explain to me, and great customer service!
Myra Grant
Great service and very customer-focused
Straightforward process. Kellen was very professional, courteous, and a confident technician. The whole process was a breeze for me. Great service and very customer-focused experience. Thank you all at Roland Black.
Donald Anderson
Great Company!
Great company! Been a customer for 20+ years. HVAC and plumbing now available. Send pic and details about service person ahead of appointment. Great maintenance plan.
DeeLiz Harris
A Job Well Done on My New HVAC System
My husband and I would like to thank all the technicians as well as the Roland Black family for a job well done on my new HVAC system. They came out yesterday and installed my new unit, removed my old unit, and explained everything to us in detail. I will forever be grateful for the Roland Black team!
Demenia Coleman
Professional, Friendly, and Helpful
All the employees at Roland Black I dealt with, from the woman who answered calls, to the salesman, to the installers, were professional, friendly, and helpful. Everyone was punctual, knowledgeable, and willing to answer any questions along the way. Further, they got the job done in the time they said without issues. I would recommend this company to anyone.
James Acton
Very prompt and very polite
Was very prompt and was very polite. Would definitely recommend them.
Eddie Bou
A great asset to Roland Black
The tech that came to my house for my annual maintenance program was awesome. His name was Joe, very knowledgeable and did a great job. He went above and beyond what he needed to do and also made some great suggestions for the future of my unit. A great asset to Roland Black. Hope to have him come to my house again!
donald ruthenberg
Great customer service and commitment
Heat pump died 2 days after the great ice storm of January 2026. They came out the same day I called. Unfortunately, the compressor had failed, but Justin quickly diagnosed the problem and ordered a replacement. Justin has been my go-to technician for several years now, and he always does excellent work. As a follow-up to the previous post, there was a delay due to the subsequent snowstorm the next week, which resulted in Clarence coming out another day to install the compressor. Due to an electrical problem in my panel and a couple of other issues, the installation carried over to a second day. Despite snow and freezing temperatures, Clarence stuck with it, kept me informed of progress, and now I have a working heat pump. Great customer service and commitment. Thanks!
Mark Burns
Friendly and Professional Service
Friendly and professional service from booking, dispatch to feedback. Thorough inspection of all equipment with clear and transparent feedback. Didn't feel like they were just trying to upsell additional services or products.
Devan Kruger
Great customer service
Great customer service from the first contact through completion of maintenance on our generator. Would highly recommend.
Rick Carte
Associate Was Friendly and Knowledgeable
Received service in a timely manner. Associate was friendly, courteous, and very knowledgeable.
Lynn
Joe is very nice and good.
Joe is very nice and good. Thank you, Joe!
Văn Vũ
Very Helpful and Very Nice
Justin was very helpful, a very nice young man, explained everything to me and checked everything. I want him to come out for my fall or winter maintenance also.
Wanda Murchison
Very Pleased With the Experience
I had Roland Black Heating and Cooling come out to service my unit and was very pleased with the experience. When I called to make the appointment, the customer service team was friendly and knowledgeable, which made the process easy from the start.
I signed up for their maintenance plan, and everything was smooth and straightforward. Preston did an excellent job—he was professional, knowledgeable, and took the time to explain everything clearly. I felt confident that my system was well taken care of.
I highly recommend Roland Black Heating and Cooling and really appreciate the great customer service from start to finish.
nicole cohen
They Are On Point
They are on point. I tell everyone about this company.
Lucille Ross
This team is awesome
This team is awesome. Quick, efficient, and thorough service. Recognized errors from our previous HVAC provider and corrected them. So good to have a local company take pride in their community.
Jim Morasso
Super Company!
Justin and staff were all great! I will be using them again. Super company! The installers were very professional and knowledgeable.
Gloria caldwell
Absolutely Awesome Company
Absolutely awesome company! I ordered a generator last minute; not only did they have one in stock, they delivered it for free as well. Cannot say enough good things about this group. Thanks again, guys!
William Stephans
He Went Straight to His Work
Preston called about 15 minutes before his arrival. He introduced himself, then went straight to his work. He finished in about 25 minutes. He asked if we had any questions or concerns before he left. This service was part of our purchase of the HVAC system.
Alan
Why Choose Roland Black Heating & Cooling
For over 50 years, we've been the trusted HVAC service providers for Gastonia and its neighboring communities. At Roland Black Heating & Cooling, our experienced team ensures your comfort all year round through reliable installations, repairs, and maintenance with a commitment to client satisfaction.
Why Choose Us:
Available 24/7 for emergency services
10-year warranty on all work
Flexible financing and payment plans
Bilingual support: English & Spanish
Certified Customer Care Dealer with Trane & American Standard
Family-Oriented Approach
We treat every customer like family, ensuring you feel valued and respected. Your comfort and satisfaction are our top priorities.
Personalized Service
We know every home is one-of-a-kind, just like your needs. We’re dedicated to crafting personalized solutions that work for you!
We Answer Calls 24/7
We answer your calls anytime, day or night. You can count on us to provide prompt, reliable service when you need it most!
Commitment to Excellence
We take the time to listen to your concerns and never compromise on quality. You can expect excellence in everything that we do.
Meet the Team at Roland Black Heating & Cooling
At Roland Black Heating & Cooling, we have been proudly serving Gastonia and surrounding areas since 1973. Our dedicated team of seasoned technicians provides top-notch HVAC services for both residential and commercial properties, including installations, repairs, and maintenance. We are committed to ensuring client satisfaction, safety, and comfort with every interaction. Our 24/7 emergency services stand ready whenever you need us, and our bilingual support in English and Spanish enhances our accessibility. With a 10-year warranty on our work, flexible financing options, and partnerships with leading brands like Trane and American Standard, we strive to exceed your expectations. Join the many clients who trust us for quality and reliability.
$50 OFF Plumbing Repair
